Last updated: June 2025

Privacy Policy

Punimeari Handcrafted Ceramic Studio respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have regarding your personal data. We are committed to transparency and to handling your information responsibly.

1. Information We Collect

We collect information you provide directly when you contact us or commission a piece. This includes your name, email address, phone number, and the content of your message. We also collect limited technical data automatically, such as browser type, device information, and pages visited, to understand how our site is used.

We do not collect payment details through this website. Any transaction arrangements are handled through direct communication.

2. How We Use Your Information

The information we collect is used to respond to your inquiries, process commission requests, and provide updates about your order. We may also use aggregated, non-identifiable data to improve our website and understand general visitor interests.

We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising or marketing purposes without your explicit consent.

3. Cookies and Tracking

Our website may use basic cookies to remember your preferences and to collect anonymous analytics data about site traffic and usage patterns. These cookies help us understand which pages are most useful and how visitors navigate our site. You can disable cookies in your browser settings, though this may affect some functionality.

4. Data Storage and Sharing

Your information is stored securely and accessed only by studio personnel who need it to serve you. We may share limited data with trusted service providers who assist with website hosting, email delivery, or analytics. These providers are contractually obligated to protect your data and may not use it for any other purpose.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Rights

You have the right to request access to the personal information we hold about you, to ask for corrections if anything is inaccurate, and to request deletion of your data. You may also withdraw any consent you have given at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

6. Transparency Statement

We do not make misleading claims about our products, create fake urgency, or use fabricated endorsements. Each ceramic piece is genuinely handmade in our studio and described honestly. We do not claim official affiliation with any brand or organization, and we do not guarantee specific outcomes or results without clear qualification.

7. Contact Us

If you have questions about this policy or wish to make a privacy request, please reach out:

408 Mngomezulu Skyway Suite 156
Lake Sizweburgh, KZN 7402
Phone: +27531822393
Email: info@punimeari.com

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